Why was my e-mail never answered?| Fameo Jewellery Boutique

Why was my e-mail never answered?

We respond to ALL solicited e-mail messages within a 24 hour period. And if you believe you are not receiving our e-mail replies, first please check if have provided us with the correct e-mail address, your e-mail box was not full and rejecting e-mails. Take into consideration there may have been a server problem or bad reply address. We receive many e-mail messages with incorrect return addresses and cannot respond to them.

If you are still not receiving e-mail messages from Fameo Jewellery Boutique, it may be due to SPAM filters. If you have a web-based e-mail account (e.g. Hotmail, MSN, Yahoo, BTinternet etc) or AOL account, then our e-mail messages may be mistaken for SPAM and blocked or placed into the "Junk" folder. Most web-based services now provide a filtering system that will allow you to list the addresses of "safe" people you are happy to receive e-mail messages from. In this case, add www.fameo.co.uk to your safe filter list.

If you are using your work e-mail account, then your IT department may have set up filter software that blocks our e-mail messages as non-work related. In this case, contact your IT department to ask for these e-mails to be allowed through.

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