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How are duties and taxes calculated?

The price amount displayed for goods sold by Fameo are exclusive of UK VAT and your final price may differ depending on the actual VAT rate that is applied to your order. You will be able to see your final price inclusive of applicable VAT before you confirm your order, when you have completed your delivery address and get to the order confirmation screen. The UK VAT standard rate is 17.5% and it will be added to the total of your order after providing all the necessary information to complete your order.

Unfortunately, we cannot accommodate addresses or specific VAT rates for customers outside the VAT territory of the European Union (EU), such as the Canary Islands and Aland Islands, European Union (EU) destinations or customers outside of the European Union (EU), and customers in these areas will be charged UK VAT standard rate of 17.5% on placing an order. We also are legally ineligible to participate in the VAT Retail Export Scheme, which reimburses VAT to customers when they purchase goods for export outside of the European Union.

It is a legal requirement that we declare the full value of the goods on all packages destined outside the European Union, and shipments may be subject to import duties and taxes, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by you; unfortunately we have no control over these charges and cannot predict what they may be. If you have paid import duty for goods received, and subsequently return the goods to us, it should be possible for you to claim a refund of duties from your local Customs authority. To do this, you will need to show them proof of duty paid and proof of export (e.g. certificate of posting) when claiming your refund. Should you have any further queries on duties payable, please contact your local customs authority.

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